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PRIVACY POLICY

At Mas Llossanes**, protecting your personal data is a priority. This privacy policy explains what information we collect, how we use it, and the measures we take to protect it.

#### 1. Collection of Information

We collect personal information when you:

- Book a room or service
- You subscribe to our newsletter
- Take a survey or contact us with a request

Information collected may include, but is not limited to: your name, address, telephone number, email address, payment information and stay preferences.

#### 2. Use of Information

The information we collect is used to:

- Process and manage your reservations
- Communicate with you about your stay
- Improve our services and your customer experience
- Send you promotional offers and information about upcoming events (with your consent)

#### 3. Sharing of Information

We do not share your personal information with third parties except in the following cases:

- With service providers to process your bookings and payments
- If required by law or to respond to legal proceedings
- To protect our rights, property, or safety, as well as those of our customers

#### 4. Data Security

We implement technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.

#### 5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

#### 6. Your Rights

You have the right to:

- Access your personal data
- Rectify inaccurate or incomplete information
- Request the deletion of your personal data
- Limit or object to the processing of your data
- Withdraw your consent at any time for processing based on your consent

To exercise these rights, please contact us at the following email address: info@masllossanes.fr 

#### 7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website. We encourage you to regularly review this page for any changes.

#### 8. Contact

If you have any questions regarding this privacy policy or the processing of your personal data, please contact us at:

Mas Llossanes

e-mail info@masllossanes.fr or by phone at 07 83 01 95 15.

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GDPR 2024